Okay, so I had this thing I bought at Dillard’s a while back, and I just wasn’t feeling it anymore. It was still in pretty good shape, tags on and everything. I figured I’d try my luck and see if I could return it.
First, I dug out the receipt. I remembered reading somewhere that you had like 30 days to return stuff to Dillard’s, so I checked the date on the receipt to make sure I was still good. Phew, I was still within that 30-day window!
Next, I packed up the item in its original packaging. I wanted to make sure everything was in order before I headed to the store. I found the nearest Dillard’s and drove over.
Once I got there, I went straight to the customer service desk. I explained that I wanted to return the item. The lady at the counter was super nice. She asked for the receipt, took one look at the item, and started processing the return.
- Returned within 30 days: I made sure I was returning the item within 30 calendar days of purchase.
- Had the receipt: I kept the original receipt, which made the process much smoother.
- Item in good condition: The item was unused, with tags still attached, and in its original packaging.
She scanned the receipt and the item, and then told me the refund would be credited back to my original form of payment. A few days later, I checked my account, and sure enough, the refund was there.
Overall, it was a pretty painless experience. Dillard’s has a decent return policy, as long as you keep your receipt and return the item within 30 days. Just make sure the item is in good condition, preferably with tags and original packaging. Oh, and one more thing – I heard that clearance items marked down 65% or more, and items on sale with an additional discount are non-returnable, so keep that in mind.
So yeah, that’s my story about returning something to Dillard’s. Hopefully, this helps someone out there who’s thinking about doing the same thing!
